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Remote Access Network

Enables your clients or our technicians to access your computers

How does remote access work?

Remote access simply works by linking the remote user to the host computer over the internet. It does not require any additional hardware to do so. Instead, it requires remote access software to be installed on both the local and remote computers. Once the software is installed, the local computer (say from home or our office) can access the remote computer and perform several tasks like running applications, managing updates, and even handling administrative tasks.

Why do enterprises need Remote Access?

For businesses, remote access can maximize efficiency and boost employee productivity.

Here are some of the reasons why every enterprise needs remote access software.

  1. Troubleshooting remote computers and having to fix a computer requires a technician, to be present on a system to diagnose and fix issues.
  2. Accessing computers remotely In this era of mobile workforces, where employees get their work done with from home on-the-go, setting up remote access is a must. This lets employees access their work computer from their personal devices without being on the office premises.

COVID-19 and the world’s largest work-from-home experiment

With the rapid escalation of COVID-19, organizations around the world started adapting work-from-home as their new norm. Ensuring operational readiness, remote workforce support and connectivity in these increasingly tough times can be a challenging task.

However, the biggest challenge when it comes to remote work lies in handling the inefficiencies brought about by the bottlenecks in troubleshooting remote PCs. This is where remote access really helps. Good remote access software not only boosts employee productivity, but also ensures business continuity. It can help IT technicians tap in to any remote computer instantly and resolve issues quickly.